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Bitrix24 CRM.

With the CRM solu­ti­on (Custo­mer Rela­ti­ons­hip Manage­ment solu­ti­on) from Bitrix24, a com­ple­te data­ba­se of your custo­mers and con­tac­ts can be crea­ted. A big advan­ta­ge of the CRM is that you have all the spe­ci­fic custo­mer com­mu­ni­ca­ti­on and histo­ry at your dis­po­sal.

A detail­ed log of all infor­ma­ti­on, such as calls, messa­ges and appoint­ments, faci­li­ta­tes the plan­ning of fur­ther steps and important tasks.

LINXYS Social Intranet CRM

CUSTOMER RELATIONSHIPS.

Mana­ge custo­mer rela­ti­ons­hips effi­ci­ent­ly and trans­par­ent­ly through an intui­ti­ve inter­face. The Bitrix24 CRM offers several tools to mana­ge con­tac­ts, orders and leads. All the infor­ma­ti­on can eit­her be ent­e­red manu­al­ly, impor­ted from dif­fe­rent data sources or auto­ma­ti­cal­ly collec­ted from your web­site. Crea­te dedi­ca­ted con­tact groups based on the avail­ab­le data and use appro­pria­te mar­ke­ting tools to address them. Send emails to your con­tac­ts or con­tact groups direc­t­ly from the Bitirx24 CRM.

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REPORTING TOOLS.

The Sales Fun­nel pro­vi­des a quick over­view of the cur­rent sta­tus of your activi­ties. See at a glance how many leads have beco­me orders or sales and which pha­se they are cur­r­ent­ly in. It is also pos­si­ble to crea­te several sales pipe­lines simul­ta­ne­ous­ly in Bitrix24 CRM and to gene­ra­te cor­re­spon­ding sales fun­nels.

A selec­tion of rea­dy-made repor­ting tem­pla­tes makes it pos­si­ble to gene­ra­te reports on, for examp­le, sales figu­res and orders accord­ing to the employee respon­si­ble.

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CRM DASHBOARDS.

By using the dash­boards in Bitrix24 CRM, various CRM data can be eva­lua­ted and dis­play­ed sta­tis­ti­cal­ly in the shor­test pos­si­ble time. All aut­ho­ri­sed employees can view how many orders have been assi­gned or which invoices are still to be issued.

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BILLING.

Wit­hout lea­ving Bitrix24, invoices can be crea­ted in the CRM and sent direc­t­ly by email. Order pro­ces­sing can also be tra­cked from the lead genera­ti­on sta­ge to the bil­ling. By index­ing all con­tent, the invoices stored in the CRM can be easi­ly found using any device.

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CRM WEB FORMS.

Crea­te every type of web form in Bitrix24, use them on your web­site or make them avail­ab­le as a public web­page link. The goal of the CRM web forms is to crea­te new leads, new con­tac­ts and addi­tio­nal infor­ma­ti­on about custo­mers. All data pro­vi­ded is stored in the CRM sys­tem which means that they only need to be pro­ces­sed once recei­ved.

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OPEN CHANNELS.

Open Chan­nels con­nect the most com­mon soci­al net­works and mes­sen­gers to the CRM in Bitrix24. For examp­le, messa­ges from Face­book, Sky­pe and other plat­forms can be recei­ved and ans­we­red direc­t­ly in Bitrix24. By defi­ning a work­flow, you can spe­ci­fy how requests are dis­tri­bu­t­ed and when a request should be auto­ma­ti­cal­ly for­war­ded to the next avail­ab­le employee. Open Chan­nels can be used in all Bitrix24 ver­si­ons (mobi­le app, desk­top app and web).

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WEBSITE INTEGRATION.

The Bitrix24 CRM can com­mu­ni­ca­te with your web­site quick­ly and easi­ly by simp­le imple­men­ta­ti­on. Fea­tures such as online chat, a call back wid­get or web­site forms can be crea­ted and used with a simp­le embed code so that leads are direc­t­ly, easi­ly, and quick­ly cap­tu­red and stored in the Bitrix24 CRM.

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WE ARE HAPPY TO ADVISE YOU.

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YOUR SOCI­AL INTRA­NET SOLU­TI­ON

LINXYS pro­vi­des orga­ni­sa­ti­ons with effi­ci­ent, pro­duc­tive and simp­le col­la­bo­ra­ti­ve soci­al intra­net solu­ti­ons that anchor all the busi­ness-rele­vant fea­tures in one place whe­re it is acces­si­ble to any indi­vi­du­al, regard­less of time or loca­ti­on. We are hap­py to assist and advi­se you and to do our best to pro­vi­de you with exten­si­ve infor­ma­ti­on and indi­vi­du­al advice.

Bitrix24: 30 days free tri­al
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