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Bitrix24 OPEN CHANNELS FOR LEADS.

Open Chan­nels — mana­ge leads at a glance. Regard­less of the com­mu­ni­ca­ti­on chan­nel, Bitrix24 collec­ts, docu­ments and ana­ly­ses all inter­ac­tions with custo­mers. Whe­ther it is by email, pho­ne, soci­al net­work, mes­sen­ger, chat or a web­site form, Open Chan­nels ensu­res that the com­ple­te histo­ry of all inter­ac­tions with a custo­mer is saved. Bitrix24 Open Chan­nels for Leads will make your ever­y­day work and inter­ac­tion with your custo­mers clea­rer and more effi­ci­ent.

LINXYS Social Intranet Offene Linien

WHAT ARE OPEN CHANNELS?

Regard­less of the com­mu­ni­ca­ti­on plat­form, Open Chan­nels con­nect soci­al net­wor­king or messa­ging plat­forms, like Face­book or Sky­pe, with Bitrix24. Custo­mers can send you infor­ma­ti­on requests and messa­ges from their cho­sen plat­form and your employees can pro­cess ever­ything in Bitrix24. This increa­ses effi­ci­en­cy enor­mously as only Bitrix24 needs to be used for all of the com­mu­ni­ca­ti­on work.

All messa­ges are log­ged and stored in the sys­tem. Messa­ges can also be for­war­ded, queued or replied to with pre-set ans­wers.

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WEBSITE LIVE CHAT.

Uti­li­se your free live chat for up to 12 peop­le on your web­site using a simp­le HTML code. You can adapt the pro­ces­sing and design of the live chat accord­ing to your spe­ci­fic com­pa­ny gui­de­li­nes (for examp­le, web­site design and com­pa­ny ope­ning hours).

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CRM WEB FORMS.

Quick­ly and easi­ly embed forms crea­ted in the CRM into your web­site for orders, con­tact requests, feed­back or sup­port. All infor­ma­ti­on obtai­ned from the forms trans­fers direc­t­ly into Bitrix24 CRM whe­re it is stored and can then be pro­ces­sed and worked on.

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WE ARE HAPPY TO ADVISE YOU.

Con­tact us.

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YOUR SOCIAL INTRANET SOLUTION

LINXYS pro­vi­des orga­ni­sa­ti­ons with effi­ci­ent, pro­duc­tive and simp­le col­la­bo­ra­ti­ve soci­al intra­net solu­ti­ons that anchor all the busi­ness-rele­vant fea­tures in one place whe­re it is acces­si­ble to any indi­vi­du­al, regard­less of time or loca­ti­on. We are hap­py to assist and advi­se you and to do our best to pro­vi­de you with exten­si­ve infor­ma­ti­on and indi­vi­du­al advice.

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